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what happens if no one is at home?

authorization to leave gift

we recommend you choose this option the courier has permission to leave the gift in a safe & sheltered spot or with a neighbor if no-one is home. This however is not a recommended option with units and apartments. We suggest in this instance the gift is delivered to a business address where it can be signed for.

Calling Card if you choose the signature required option and no one is home, the courier will return the plant to the depot for re-delivery at a later date. or will leave the gift at the nearest parcel connect agent. The organisation the re delivery of the gift is the responsibility of the recipient

if there are specific instructions on where to leave the gift, please enter them in the notes on the order form. 

Please note that where authorization to leave has been given, we cannot be held responsible if the item is removed or goes missing. POD can be obtained from Fastway couriers using the tracking number at the bottom of the Goods have been dispatched email.