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what happens if no one is at home?

Authorization to leave gift

We recommend you choose this option as your gift is perishable! the courier has permission to leave the gift in a safe & sheltered spot or with a neighbor if no-one is home. We prefer not to deliver to residential units and apartments where a signature is required. We would suggest in this instance the gift is delivered to a business address where it can be signed for.

 if you choose the signature required option for a residential address and no one is home, the courier will leave the gift if he deems it safe to do so or it will be returned to the depot for re-delivery at a later date. The organisation the re delivery of the gift is the responsibility of the sender or the recipient

Please note that where authorization to leave has been given, we cannot be held responsible if the item is removed or goes missing. POD can be obtained from Fastway couriers using the tracking number at the bottom of the Goods have been dispatched email.