Terms and Conditions

All prices are shown in Australian dollars. Prices include all local taxes, where applicable.

We will only deliver a quality gift. There may be instances where plant substitutions may be necessary. Customers can be assured that in these instances the gift delivered will closely resemble the one featured on our website.

Ordering and Delivery details must be accurate; any changes may incur additional fees. All additional fees will be notified to the customer prior to delivery.

Authorisation to leave gift:It is the policy of our Courier that no Signature will be requested on the delivery of perishable items to a residential address. For more information on this policy please read the Authorisation to leave tab under delivery Information

Interstate and Next Day Deliveries:Unfortunately Growing Gifts cannot change address details once the gift is in transit. You will need to contact the courier directly yourself using that link provided with the tracking number to change any delivery details directly with the courier. In the event that your gift has already been delivered to the address specified on your order or the gift is undelivereable, we cannot organize any re-delivery on your behalf. This will be between you, the sender, and the courier. Growing Gifts accepts no liability on address mistakes or re-delivery issues.

Same Day Melbourne Deliveries:If your gift cannot be delivered to the address provided (due to an error in the address details on the order or the recipient is not at the address) a minimum handling fee of $20.00 will be added for the re-delivery.

Late Deliveries:Unfortunately we are still experiencing some delays in courier Depots caused by Covid and shortages of drivers. We cannot always guarantee delivery as per website postode checker. Please contact us with any concerns and we will endevour to chase delivery our end. If your plant gift is not delivered in an oprtimal condition due to these delays please contact us.

Regretfully, we cannot arrange a refund or resend of a Growing Gift to you if the original plants or trees are disposed of, thereby making them unavailable for us to assess the cause of the problem. Please check out our refund & compensation policy for more information

Please check out our privacy policy for more information

 WARNING
Under the Liquor Control Reform Act 1998 it is an offence
• To supply alcohol to a person under the age of 18 years(Penalty exceeds $6000)
• For a person under the age of 18 years to purchase or received liquor (Penalty exceeds $500.) Liquor Licence No 36099845

 Alcohol can only be delivered when it is accompanied with a plant gift order.