Terms and Conditions
All prices are shown in Australian dollars. Prices include all local taxes, where applicable.
We will only deliver a quality gift. There may be instances where plant substitutions may be necessary. Customers can be assured that in these instances the gift delivered will closely resemble the one featured on our website.
Ordering and Delivery details must be accurate; any changes may incur additional fees. All additional fees will be notified to the customer prior to delivery.
Authorisation to leave gift: It is the policy of our Courier that no Signature will be requested on the delivery of perishable items to a residential address. For more information on this policy please read the Authorisation to leave tab under delivery Information
Interstate and Next Day Deliveries: Once your gift is in transit you will be provided with a tracking number. You will need to contact the courier directly using that link provided with the tracking number to change any delivery details directly with the courier. In the event that your gift has already been delivered to the address specified on your order we cannot organize any re-delivery on your behalf. This will be between you, the sender, and the courier
Same Day Melbourne Deliveries: If your gift cannot be delivered to the address provided (due to an error in the address details on the order or the recipient is not at the address) a minimum handling fee of $20.00 will be added for the re-delivery.
Regretfully, we cannot arrange a refund or resend of a Growing Gift to you if the original plants or trees are disposed of, thereby making them unavailable for us to assess the cause of the problem. Please check out our refund & compensation policy for more information
Under the Liquor Control Reform Act 1998 it is an offence
• To supply alcohol to a person under the age of 18 years(Penalty exceeds $6000)
• For a person under the age of 18 years to purchase or received liquor (Penalty exceeds $500.) Liquor Licence No 36099845
Alcohol can only be delivered when it is accompanied with a plant gift order.