Interstate and Overnight Deliveries:if your order has not been dispatched it may be possible to change the details. Please contact us immediately if you need to change the delivery details.
Unfortunately Growing Gifts cannot change address details once the gift is in transit. You will need to contact the courier directly yourself using that link provided with the tracking number to change any delivery details directly with the courier. In the event that your gift has already been delivered to the address specified on your order or the gift is undelivereable, we cannot organize any re-delivery on your behalf. This will be between you, the sender, and the courier. Growing Gifts accepts no liability on address mistakes or re-delivery issues.
Same Day Melbourne Deliveries:If your gift cannot be delivered to the address provided (due to an error in the address details on the order or the recipient is not at the address) a minimum handling fee of $20.00 will be added for the re-delivery .